Work at home call center california acd direct work at home reviews
Linking premiums and inventory controls to inbound calls and online gifts is amazing. The pay is applicable for the type of work,great co-workers as well! Excellent job for a stay at home person. A: Our current pay rates are 20 — 32 cents per talk minute. You set your own hours and schedule as many or as few as you like. As best as possible, the entire team collaborates to overcome challenges and fill in gaps. Cons Really disorganized No clear direction on who to talk to with issues, questions, feedback CRMs in chat can be kind of snippy sometimes Can't add skills even when you've met minimum thresholds because no one will move you out of rookie status You're paid by the talk minute, so be aware that if you sign swagbucks keeps logging out when closing broswer swagbucks link your loyalty card for a shift and don't get any calls, you don't get paid. Contact us. Cancel Confirm. I feel that the team leaders should be little more open with agents. ACD Direct is a company almost always hiring work at home call center reps. You get paid per talktime minute, versus a regular rate-of-pay. My number one complaint is not being able to leave work to go home. When you answer the call How Much Money Do You Make Self Publishing On Amazon Dropship Wholesalers Ebay routed to you, your talk minute count begins for that call and continues until you end that. Contracts are up for renewal monthly depending on need and the company or individuals ratings. Get a free new method of making money online wholesale home based business account to respond to reviews, see who is viewing your profile, and engage with your candidates. Cons Moderators can be nasty in chat. That's really awesome, especially if you're just looking to pick up some extra cash. Can choose your own hours.
ACD Direct Employee Reviews
Jun 7, Pros ACD Direct offers great pay per minute versis other call centers. You are not paid unless you are on the phone. Phone Number. This will replace the current featured review for targeted profile. You are expected to complete those calls in less that 4 minutes. Challenging place to work. Are you sure you want to remove this review from being featured for targeted profile? If you are invited to certify after completing the registration process, you will be notified via email of our invitation.
When busy financial compensation is great. Working from home - it can be a challenge as much as a benefit. Do I have to pay a registration fee? When logged into our system, your phone will ring. Perhaps best of all? Cons My number one complaint is not being able to leave work to go home. This will replace the current featured review for targeted profile. Show More. No one answers from the numbers that the website offers. Leadership Our leadership team drives ACD to become the company our clients turn to first to meet their needs. Q: Are my calls reviewed. ACD Direct competitive work-from-home company. Q: Is there a required number of calls I must take each hour? Advice to Management Keep moving in this forward direction!
Reviews by Job Title
Cons Working from home - it can be a challenge as much as a benefit. It's great and I love working from home aside from my regular job. Things started changing, too many unexprience agents and it started getting to crazy every week something was changing in mangement,. If you really don't think this company is for you in any way, shape, or form, you can see this list of over work at home customer service jobs for tons of other options. Work days vary. In our experience ACD agents are professional and deliver a great donor experience. Working from home allows for flexibility to enjoy all those school events and to be deeply involved with my kids as they grow up. Very collaborative work environment. Search job titles Find Reviews Filter. A Copy of their feedback is supplied to you as a courtesy. Your response will be removed from the review — this cannot be undone. Very flexible to work from home. The pay is applicable for the type of work,great co-workers as well! Contracts are up for renewal monthly depending on need and the company or individuals ratings.
But again — that was in the off season. Paid per talking minutes, very low call volume microsoft affiliate program review affiliate marketing blog posts not in busy seasons. They offer quick pay, and very flexible scheduling. For over 15 years, ACD has listened, engaged and collaborated with our partners to respond successfully to their needs. However, I don't recommend that you depend on it for all your income for reasons I will outline. What if I have questions? Moderators can be nasty swagbucks delivery time swagbucks discover chat. Ask a Question. Upload your resume Sign in. Show More. A great part time gig. Delete Response Cancel. See Our Latest Jobs. For the most part, I love working for ACD Direct and look forward to many more months and years with you. That said, it could certainly be a good side gig that you can work around anything else you do online or offline to earn money. Will I need to come to your office for a face-to-face interview? Working from home is 1!
There are incentives. View All num of num Close Esc. ACD Direct is a company book review of affiliate marketing etsy affiliate marketing always hiring work at home call center reps. Rating Trends Rating Trends. Advice to Management I think you are doing a great job. Former Employee - Anonymous Employee. It is by far the best platform we have ever worked. May 2, Cons Working from home - it can be a challenge as much as a benefit. Pros Working from home allows for a lot of flexibility. Advice to Management Keep moving in this forward direction! ACD Direct challenges me to grow personally and profressionally. As best as possible, the entire team collaborates to overcome challenges and fill in gaps. Less refereeing and cheerleading from the ivory tower and more hands on training for new hires. Q: When would I be eligible to receive benefits? What if I have questions? Do not be fooled by the warm fuzzies that you might Q: What kind of support will I have while I am working? With ACD's assistance and support, DDS can really focus on member acquisition and execution knowing that the backend process is all taken care of! My number one complaint is not being able to leave work to go home.
See Our Latest Jobs. However, some of the chat moderators are less helpful than others, and sometimes they can get a little snippy probably because a lot of people ask questions without looking for answers first? Advice to Management I get that ACD isn't meant to be a career, and that's cool, but it's really frustrating to work there and feel like you're kind of drifting alone because there's no support readily available unless you're actually on calls. Dec 8, They will pay you twice monthly after receiving your invoice via direct deposit. Overall the staff is very efficient and friendly. I signed on with ACD to make a little cash after a car accident. Some are unprofessional. So, the compensation you would receive is not as much as you'd be hoping for, because pledge calls should not by their nature take too long anyway, which is understandable why there is a 4 minute rollover time requirement. As best as possible, the entire team collaborates to overcome challenges and fill in gaps. Typically, callers are calling to donate to support one of our many non for profit organizations. To filter reviews, Sign In or Register. Feb 11, A: All of our Independent Contracts receive their earnings via direct deposit. Helpful 0.
Affiliate marketing how to guide for beginners oval nails affiliate marketing programs on-demand workforce and cutting edge techonolgy makes us best in class. Helpful 6. They are always willing to discuss our needs and work with use to come up with the best solution for our Members. Our online scheduling tool offers a variety of 30 minute commit blocks to select. The agent-contractor relationship is different can still be great, but different. May 8, I work now in quality best online jobs without investment extra income business, so my attention to detail is very good. It can be frustrating and off-putting when you're first starting out. So, the compensation you would receive is not as much as you'd be hoping for, because pledge calls should not by their nature take too long anyway, which is understandable why there is a 4 minute rollover time requirement. ACD Direct. My recommendation is NOT to quit your day job if you have one to work for ACD Direct, nor to work here and expect it to pay all your bills long-term.
If you are invited to certify after completing the registration process, you will be notified via email of our invitation. I enjoyed it! You are reviewed on every call and sometimes there are not direct answers to callers questions. If there are no calls, there is no pay unless shift insurance is offered. During off season, when calls are coming in slower, you may struggle to make even minimum wage. I work now in quality assurance, so my attention to detail is very good. Sometimes, they offer a seat bonus where just showing up, you will get a little something for your time. Perhaps best of all? Not bad, you make your own hours and they try to give you bonuses. Watching this company from both afar and as part of the organization, the changes that have been implemented in the past 3 years, it's clear that we're ahead of the curve in many respects. Wonderful teamwork and mission accomplishment. Great company to work for as an employee. Contact us. Overall rating 3. You will probably have to do an interview and voice audition, and if you are hired, you get to choose from several available shifts to determine when you would like to work. Start Here! A typical day for me starts 8AM. They will pay you twice monthly after receiving your invoice via direct deposit.
Company Benefits
Great way to start your CSR experienc. Apr 11, Great for those that are new to the CSR industry. Stressful work environment. You set your own hours and schedule as many or as few as you like. The most enjoyable part of job. Dec 22, Step 1: Confirm that you meet all of our qualifications, including our technical requirements. Watching this company from both afar and as part of the organization, the changes that have been implemented in the past 3 years, it's clear that we're ahead of the curve in many respects. ACD has always been professional, responsive, and available to us as clients. ACD is responsive, thorough, and an has been a key factor in the success of our fundraising drives. Show More. Can choose your own hours. The ability to handle those calls with the appropriate balance of good customer service and efficient resolution is the key focus for each log in session you participate in. Only when drives are going on. Working from home, the causes we raise money for, the camaraderie among the staff, the flexible work schedule, very forward thinking, good benefits. The company operates 24 hours per day, 7 days a week.
It's great and I love working from home aside from my regular job. I think that if you work for this company, it would be best to consider it side money or just a short-term gig with hope of earning a decent amount during their peak season. Flag as Inappropriate Flag as Inappropriate. Cons Really disorganized No clear direction on who to talk indeed affiliate marketing for parenting blogs with issues, questions, feedback CRMs in chat can be kind of snippy sometimes Can't add skills even when you've met minimum thresholds because no one will move you out of rookie status You're paid by the talk minute, so be aware that if you sign up for a shift and don't get any calls, you don't get paid. The company pays well but is not as busy as needed for full time work. Paid per talking minutes, very low call volume if not in busy seasons. Jun 4, make money online canada free work at home facilitator jobs Trever Hutcheson Donor Development Strategies. Some of the cons of being there include, low call volume. A: We designed our application process to be as thorough and informative as possible and allow you to showcase your skills and experience to be considered for future project opportunities with ACD Direct. Search job titles Find Reviews Filter. Working from home - it can be a challenge as much as a benefit.
Doesn't Recommend. To filter reviews, Sign In or Register. Pros Working from home for such a forward thinking company is not only rewarding but allows me to be there when the family needs me. We know we can rely on the ACD team and know that they continually seek new and innovative approaches to communicate with our donors. Pros Working from home allows for a lot of flexibility. May 3, Was this review helpful? ACD Direct is a company almost always hiring work at home call center reps. Advice to Management Supervisors need to be more helpful with problem calls; how to make money online extra cash how to live off passive income schedule more than one supervisor per team for better availability. There are of course also fees associated with incorporating yourself as a business, but the exact amount will vary depending on your state.
Work from home job. Pros Working from home allows for a lot of flexibility. Encourage more professionalism. We focus on providing superior customer service for each call you process. Plus, the company offers shift insurance pay and incentives for working a range of minutes during a pledge and excellent customer service.. They do offer shift insurance for slower times. Enjoyed Working for them. No one answers from the numbers that the website offers. The job itself is very easy you take inbound pledge calls for PBS stations, and have the opportunity to advance to other non-profits after you've gotten a little time under your belt with PBS. Very flexible to work from home.
Advice to Management Keep remembering the small people : I love how this company keeps growing and even as big as it is now compared to 10 years ago, you can still get an email from the head of the company that says "Hey we will be in town and would love to meet you for lunch. It's great and I love working from home aside from my regular job. During off season, when calls are coming in slower, you may struggle to make even minimum wage. Your response will be removed from the review — this cannot be undone. It's a flexible opportunity that makes it possible to work when you want to. But again — that was in the off season. Pros Working from home for such a forward thinking company is not only rewarding but allows me to be there when the family needs me most. If there are no calls, you dont make any money. Individuals or business is contracted to receive inbound calls from donors for a large variety of public broadcasting stations who need donations to maintain programming Most enjoyable part of the job is when there are pledge drives the calls comes through constantly or on a steady basis during the pledge drive. Answer calls on a donation line. Plus, the company offers shift insurance pay and incentives for working a range of minutes during a pledge and excellent customer service.. Read on to learn all about it!
Do I have to pay a registration fee? A typical day for me starts 8AM. I get that ACD isn't meant to be a career, and that's cool, but it's really frustrating to work there and feel like you're kind of drifting alone because there's no support readily available unless you're actually on calls. For the most part, I love working for ACD Direct and look forward to many more months and years with you. Q: Do I receive a paycheck in the mail? There is no one that you can ask a question to directly. Claim this company page Review this company. See Our Latest Jobs. What I have learned about myself, is that I can do anything, if provided with the training necessary to complete the task at hand. The agent-contractor relationship is different can still be great, but different. A great part time gig. ACD Direct has been in business since Join a virtual team of over 1, representatives delivering customer service and support from your home office.